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Trusted by Organizations in the USA and Globally

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Transform Your Healthcare Strategy: Drive Growth and Inclusion for People with Disabilities and Older Adults

At The Resource Key, we help healthcare organizations scale by integrating inclusive and accessible systems that ensure no patient—specifically people with disabilities and older adults—are left behind. Led by Jourdan Saunders, a Speech Language Pathologist and LinkedIn Top Voice for Equity in the Workplace, we’ve partnered with over 300 organizations, including Verizon, Institute of Electrical and Electronics Engineers (IEEE), RethinkCare, Harvard Business School Online, and the American Society of Safety Professionals, impacting over 2 million people and a growing following of more than 50,000.

By leveraging inclusive marketing strategies and embedding accessibility across departments, we drive sustainable growth, improved patient care, and measurable ROI for healthcare organizations. Our work not only addresses regulatory compliance but also helps you meet the demands of today’s value-based care landscape.

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Speaking Engagements & Custom Programs

Equip your teams with actionable insights on inclusivity, accessibility, and strategies to address Social Determinants of Health (SDOH). These custom sessions position your organization as a leader in health equity, expanding revenue streams and enhancing patient experiences. By reaching key patient groups, including people with disabilities and older adults, you have the potential to boost patient volumes, referrals, and positively influence Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores.

Office Hours – Personalized, Hands-On Guidance

We provide one-on-one expert guidance tailored to your organization’s unique challenges. Together, we’ll develop scalable, sustainable solutions that address SDOH barriers, enhance patient satisfaction (including HCAHPS), and increase staff engagement. This personalized approach fosters measurable improvements in operational efficiency, driving long-term growth.

Inclusive Package – Comprehensive System Integration

Our multi-phase strategy embeds inclusivity across all departments, streamlining processes that address SDOH, reduce administrative burdens, and enhance both operational efficiency and patient satisfaction (including HCAHPS). This comprehensive system is designed for long-term growth, patient retention, and measurable ROI through inclusive marketing.

The Resource Key Health (Product in Development)

Our flagship AI-powered platform integrates real-time accessibility support and SDOH data to ensure patient needs are met efficiently, improving both patient care and operational efficiency. Partnership opportunities are available for organizations ready to lead in health equity.

Working with The Community

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