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Empowering Healthcare Organizations to Deliver Inclusive, Five-Star Patient Experiences

The Resource Key leverages a proven track record across industries to elevate healthcare by creating inclusive, patient-centered experiences that enhance care quality, foster patient loyalty, and drive measurable outcomes. With strategic marketing frameworks and innovative HealthTech solutions, we empower healthcare leaders to deliver five-star care for every patient—including people with disabilities and older adults. Our approach ensures every interaction is meaningful, leading to sustainable growth and industry leadership.

Guided by Industry Leaders

Led by Speech-Language Pathologist and LinkedIn Top Voice Jourdan Saunders, our team brings cross-industry expertise from partnerships with over 300 organizations, including Verizon, Institute of Electrical and Electronics Engineers (IEEE), and Harvard Business School Online. We’re dedicated to delivering measurable, lasting impact—helping you confidently build a stronger reputation for compassionate care, improve patient loyalty, and position your organization as an innovator in equitable healthcare.

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Empowering Healthcare Leaders

Through speaking engagements, customized programs, and dedicated office hours, we equip healthcare teams with actionable tools to enhance your brand’s reputation for compassionate care, boost patient loyalty, and establish your organization as a leader in equitable healthcare.

Trusted by Organizations in the USA and Globally

Verizon logo
Brookfield Properties logo
IEEE logo
Cornerstone OnDemand logo
The University of Memphis logo
American Society of Safety Professionals logo
harvard business school online logo
rethink care logo
loyola university maryland logo
national ataxia foundation logo
pa workforce development association logo
voice and ai logo

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Working with The Community

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Arlington Chamber of Commerce logo
Next Shulman Rogers logo
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community foundation of northern Virginia logo
Equity Army logo